Terms of Service & Policies
Game rules, privacy policy, and community guidelines
Important Notice
Sharing accounts is not supported at all. Your account will be treated according to these rules once any of them gets violated. Please read the following rules carefully to avoid any bans or penalties.
- 1.
You'll always treat the Staff [GM's]&[PM's] of Immortals Co with the utmost respect, and you will not insult/curse/talk shit or spread rumors/lies about them or the server.
- 2.
It's forbidden to SPAM any of ImmortalsCo Staff members. Doing that would lead you to be chat banned for 24 hours.
- 3.
Selling/Trading accounts/items/CPs outside the game for real life currencies. If someone is trying to sell you an account/item for real money, you will get whatever he's trying to sell for free by reporting the whole case.
- 4.
It's not prohibited to buy accounts for in-game currencies such as CPs or Funds, but we are not responsible regarding any reports that were reported on this account before you buy it. It will be treated according to these rules.
- 5.
Buying CPs from players for real currencies is not recommended, because you will be losing the CPs you've bought along with the money you've paid to the seller.
- 6.
It's forbidden to mention/advertise any other servers, whether was by a Web Address or by anything related to any other private server. If it was by a Web address your account will be permanently banned, otherwise your account will be banned for 30 days first time, and in-case you repeated that again your account will be permanently banned without prior notice/warning.
- 7.
It is forbidden to abuse any glitch/bug found in-game. If a player discovers a bug (problem/glitch) in the game, he should report to [email protected] immediately. Otherwise the abuser account will be permanently banned.
- 8.
You are not allowed to ask GM's/PM's for level, items, CPs or any free stuff in Immortals Co and you will be ignored. Spamming/begging may get chat banned for 7 days.
- 9.
It's forbidden to use Bot's in-game. If you did, you'll be sent to the Bot jail for 30 days. You will be able to get out for funds for the first 3 times and then you will be banned permanently.
- 10.
It's forbidden to Scam players in-game, otherwise that may lead your accounts to be permanently banned.
- 11.
Your account data will be used only through Immortals Client or https://www.immortals-co.com (also https://www.immortalsco.com and https://www.immortalsonline.com).
- 12.
Racism is extremely prohibited. We will not tolerate with any racial offenses nor even as a joke and it might lead your account to be locked for 7 days.
- 13.
It's forbidden to offend other players whether by using their names, religions, profanity, derogatory names, offensive, pornographic. And if you did that, for religious offense your computer will be blocked, otherwise your account will be chat-banned first for 7 days and once you repeat that again, you'll be chat-banned for 30 days, and then a 1-year chat ban after reaching 3 chat-bans.
- 14.
You will not ruin any event whether by running/cheating in the map, and if you do you will be punished.
- 15.
You will not threaten any player in-game or you'll be chat-banned for 30 days. If you caught them cheating, send us an evidence and we will be so firm with them.
Chat Ban
7 days, 30 days, or 1 year depending on offense and repeat count
Account Ban
30 days or permanent depending on the severity of the violation
Bot Jail
30 days per offense, permanent after 3rd violation
Computer Block
Applied for religious offenses, blocks access from your device
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
Immortals Co may collect and use Users personal information for the following purposes:
- To run and operate our Site – We may need your information to display content on the Site correctly.
- To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site – We may use feedback you provide to improve our products and services.
- To process payments – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run promotions – To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Children's Online Privacy Protection
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Refund Policy
To place a refund for an order you have made via our website, contact ImmortalsCo staff members via email at [email protected].
Please note that the order shouldn't have more than 48 hours passed and the funds should still be in the account. If your case doesn't meet these requirements, you are not able to ask for a refund. Disputing any refund case would cause a permanent ban to your account, and your agreement on this policy will be used to close the case on our behalf.
ImmortalsCo will review your request and will generally notify you via email of the results within 3-4 business days.
Bitcoin payments and Mobile Payments are non-refundable.
If applicable, ImmortalsCo reserves the right to delay the refund until we investigate the refund case under the conditions required by this Refund Policy.
Changes to This Privacy Policy
Immortals Co has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected].
This document was last updated on June 28, 2015.
To report a violation or a bug, contact us at [email protected]